When a refund of the current network credit to your IBAN or Paypal account is desired, please submit a request for refund through this page.
When the request has been received and all fields in the form are completed correctly, please allow up to 14 days for a refund to be processed to your IBAN or Paypal account.
This happens after submitting a request to return the network credit
- Your network credit is refunded to the specified IBAN or Paypal account. The administrative fee will be deducted first. li>
Questions? Complete the contact form on the contactpage.
You must agree with the terms and conditions of refund, before the instruction for restitution can be initiated.